Archives: Reviews
“Came early, had part on truck and fixed in less than an hr. I had never called them before and they fixed same day. Great customer service!”
“Always kind, professional, responsive – excellent service every time.”
“These guys are polite and professional. In my experience over the last 4 years, they have also been very thorough identifying issues from the system installation.”
“Had a problem with a/c yesterday and Rudy Cools sent out a technician early this morning to check it out. Added refrigerant to system and checked out operation. I’ve had them out before and they also installed a new system on different part of the house a couple of years ago. Strongly recommend.”
“My A/C system needed to be replaced, and Rudy Cools walked me through the process. Technicians were on time. Communication with the front office is excellent.”
“I used Rudy Cools for 6 years. And Bill continues to provide excellent service. Great at answering questions.”
“Great service from Rudy Cools! Our tech Bill quickly located and fixed the condensation drainage issue, then he explained everything clearly so we can troubleshoot things if we ever need to. Muchas gracias RC!”
Jeff is nice and explained the situation to me in a way I can understand.
“Our dryer vent was replaced and rerouted to be more efficient. Guys did any excellent job, were quick and cleaned up any mess that was made. They took their time to explain everything they did. All three guys were friendly and courteous. Will definitely use Rudy Cools in the future and would highly recommend.”
“Exceptional service, very responsive to emails and very quick turn around time from first contact to service. Couldn’t recommend them higher”
Bill was very courteous and did his job well. Great experience!
“Really good bunch! They’re always on time & they know their stuff. Best of all, there’s no pressure to buy anything, especially something you don’t need. They simply advise when elements need replacing. Very nice & pleasant people too.”
“An amazing company to work with. Employees are very friendly and easy to work with. Each customer gets that one on one quality of service you don’t seem to find with larger companies. Highly recommend Rudy Cools”
“Rudy Cools replaced all the duct work in our crawlspace. They are fast, efficient, and polite. They show up when they say they will.”
“Our heat went out last night and we scheduled a next day appointment. Bill was our service repairman. He arrived on time and was very nice, thorough in his job and answered all our questions. We have used Rudy Cools in the past and have always been pleased with their quick response time and easy going manner. Never pushy and just tells it like it is. I appreciate that!”
“I am thrilled with the work that Rudy Cools did for me. The 3 workers were a well oiled team and I love what they did. I now have a heater/air conditioner company that I will call without hesitation and that I will recommend to everyone I know. The price was great, the job was well done and the workers were diligent and knowledgeable.”
They are the most responsive and helpful company. Called on a weekend and they were here within a few hours. Christopher was fantastic and communicated every thing he was doing. Highly recommend!